Customer Service - Accmar Equipment
Customer Service

Good service is good business!

At Accmar Equipment Company, we recognize that happier customers lead to healthier business. We strive to provide excellent service by focusing on reliability, quality and continuity. We value your feedback and we work hard to ensure that your specific needs are met. 

 

"Working with Accmar has been a pleasure. Their personalized service, attention to detail and flexibility in customizing our orders have surpassed our expectations. We will continue to work with them on all future orders."  Jorge Otero, Captain J Enterprises, Miami, Florida

"Personalized service is excellent and all the technical questions we have are answered by Accmar and help us to enhance our own project."  Jimmie Cartwright, Manta Yacht Club, Ecuador

 

 

Ten Year Limited Warranty: Aluminum Casing

The marine grade aluminum casing on any of our products is protected by a 10 year limited warranty on structural integrity & paint.

One Year Limited Warranty: Accmar Pedestals, Lights, Water Pedestals

Accmar's products are carefully built and inspected to ensure optimal levels of performance. Should any product be proven defective in material or workmanship, within one year of the original purchase, Accmar Equipment warrants to the original purchaser of its products, a repair or replacement without charge, subject to our performance guarantees.

Three Year Limited Warranty:  Flexible PVC Extrusions (Fenders/Bumpers)

Accmar warrants to the original purchaser of its flexible PVC extrusion products that should any product be proven defective in material or workmanship within three years of original purchase, they will be repaired or replaced without charge, subject to the performance guarantees stated in this warranty.

PVC Extrusions are guaranteed against significant fading, cracking or swelling and significant reduction of plasticity, modulus, tensile strength and dimensional integrity. Slight color variation is a normal occurrence of weathering and does not constitute a defect.

 

During the warranty period, your Accmar product will either be repaired or replaced without charge to the original purchaser, when returned prepaid and insured with proof of purchase date. This warranty does not cover freight back to the original purchaser-consumer.  Our warranty does not apply to any product that has been damaged through alteration, mishandling, misuse, neglect or accident, unless otherwise stipulated.

A dated proof of purchase must accompany all Accmar products returned to the Accmar Equipment Company.